Technicians and advisors record voice notes. Textava converts them into structured repair-order documentation, customer recommendations, and DMS-ready outputs.
MeaningLockTM keeps the story true.
That's what makes it defensible.
Technician or advisor records a voice note directly from the workflow.
Textava converts the recording into organized repair-order documentation.
Get the documentation where it needs to go – fast.
Every output is saved under the vehicle's VIN folder so all generations stay organized and easy to find.
Textava helps technicians turn natural voice recordings into warranty-ready 3C documentation without typing, formatting, or prompt writing.
Record diagnostics naturally by voiceGenerate structured Cause and Correction storiesReduce time spent typing repair ordersOrganize repair documentation fasterKeep documentation attached to the RO workflowPreserve technician intent with MeaningLockTM
Textava helps advisors and appointment coordinators capture customer concerns naturally and convert them into clean, structured, DMS-ready complaint descriptions that improve communication across the service lane.
Capture customer concerns naturallyCompress long explanations into concise, DMS-friendly complaint formatsReduce vague or inconsistent repair order write-upsImprove communication between BDC, advisors, and techniciansSupport multilingual customer interactionsHelp technicians begin diagnosis with clearer informationFit small DMS complaint fields automaticallyPreserve customer intent with MeaningLockTMTextava helps advisors generate clean, customer-friendly repair recommendations that improve understanding, trust, and faster repair decisions.
Explain repairs more clearly to customersReduce advisor typing and rewritingImprove customer understanding and trustSupport multilingual customer communicationGenerate concise recommendation summariesHelp customers make faster repair decisions
Reduce technician time spent typing repair ordersIncrease wrench time and shop throughputGenerate cleaner Cause and Correction storiesImprove customer recommendation clarityReduce documentation inconsistenciesHelp advisors communicate repairs fasterPreserve technician intent with MeaningLockTMCreate warranty-ready documentation in minutesReduce mental fatigue from repetitive documentationFit into existing dealership workflows
No DMS replacement required.
Every service department runs differently. Textava is priced to match your workflow.
Small teams getting started with faster documentation workflows.
Advisors and technicians working together across the repair-order process.
Standardized documentation workflows across multiple rooftops.
Pricing depends on shop size, workflow needs, number of users, and usage volume.
Textava was built from years of real-world experience inside dealership service departments. It was designed to address the documentation challenges that advisors, technicians, and support teams face every day — from writing repair stories and customer explanations to organizing diagnostic notes across vehicles and workflows.
Textava helps transform natural voice recordings into structured workflow documentation for technicians, advisors, BDC teams, and customers. Instead of spending time manually typing repair-order stories, users can speak naturally and let Textava organize the output into clear, professional documentation.
Textava was founded by Christopher Mariano after nearly two decades working inside dealership service departments across brands including BMW and Toyota.
After years of seeing advisors and technicians spend valuable time manually typing repair-order stories, customer explanations, and diagnostic documentation, the idea for Textava was created from firsthand workflow experience.
The goal was simple: build a tool that works alongside real dealership operations and helps service departments communicate faster, clearer, and more efficiently.
Service departments move fast. Advisors are handling customers, technicians are diagnosing vehicles, phones are ringing, and repair-order documentation still has to be completed accurately. For many teams, documentation becomes repetitive, time consuming, mentally draining, and difficult to organize across the workflow.
Textava was created to simplify that process. Instead of spending excessive time typing repair stories, recommendations, and customer explanations, users can record naturally and let Textava help structure the output into organized documentation.
The goal is not to replace dealership systems or replace people. The goal is to work alongside existing workflows and help service departments operate more efficiently.
What service managers, advisors, and technicians actually ask before using Textava.
No. Textava works alongside existing dealership and shop workflows.
Yes. Advisors can generate customer complaint fields, recommendations, and customer explanations.
Yes. Technicians can generate Cause and Correction repair-order documentation by voice.
Yes. Textava can generate customer-ready recommendation messaging.
Yes. Recommendations can be generated in multiple languages.
Most outputs are generated in under two minutes.
No. Users speak naturally and copy outputs into their existing workflow.
Outputs can be copied into the DMS, sent to customers, or stored under the repair-order workflow.
See how Textava fits your workflow using your own repair-order examples.